Rent Collection
Getting paid on time shouldn't be the part of owning a rental that keeps you up at night.
Consistent rent collection without owner follow-up
Rent collection works best when payment options, reminders, late notices, and lease enforcement follow a consistent process. Sun Stone handles the communication and documentation so owners are not managing late-payment conversations themselves.
The Sun Stone process
What's included
- ✓Tenant Portal with ACH and card payment options
- ✓Automated payment reminders before and after the due date
- ✓Late fee enforcement per the lease terms
- ✓Monthly owner statements
- ✓Predictable owner disbursement schedule
Rent collection is included in Full-Service Management. See pricing.
What makes us different
- ✓Consistent, documented enforcement according to the lease terms
- ✓Owner involvement is minimized in day-to-day payment follow-up
- ✓Clear monthly statements and organized payment records
California compliance
Annual rent increases on covered units are capped under California's AB 1482: 8.7% in the Los Angeles/Orange County region (Pomona, Claremont, La Verne, San Dimas, Walnut, Glendora, Covina, West Covina) and 8.1% in the Riverside/San Bernardino region (Upland, Ontario, Rancho Cucamonga, Chino, Chino Hills, Montclair) for August 1, 2026 through July 31, 2027. A stricter local ordinance controls where it applies: Pomona's ordinance currently limits covered units inside city limits to 5%. We track which cap applies to your property.
Rent Collection FAQ
When do I get paid?
On a predictable monthly disbursement schedule once rent clears. We'll confirm the timing for your plan when you sign on.
What happens if rent is late?
Automated reminders go out first, followed by formal late notices per the lease terms if payment still isn't received. The same steps apply every time.
What payment methods can tenants use?
ACH bank transfer and card payments through the Tenant Portal.
Is there a cap on rent increases?
Yes. See the California compliance section above. The cap depends on which city your property is in.
Ready to hand off rent collection?
Get a free, no-obligation rental analysis and we'll walk you through how this works for your property.